Q1  How can I know whether my PC is connected to PoinTech or not?

Answer

The PoinTech has a LED located next to the function buttons. This LED provides an indication about the current state of the PoinTech. The LED has the following responses:
* No LED Light
There is a problem with the PoinTech serial cable or USB cable connection. Make sure the cable is properly attached to your PC and PoinTech.

* Solid Yellow
The PoinTech is receiving power, but it cannot communicate with PoinTech software. Make sure the black connector of PoinTech serial cable is attached to a serial port on your PC and the blue-green connector is attached to PoinTech. Make sure the PoinTech application or ActiveMouse is running.

* Flashing Yellow
The stylus set or eraser you are using is low on battery power or you are using PoinTech in a "noisy" environment (with infrared interference). Change the battery in the stylus or eraser. Use the Attach PoinTech Settings dialog box to test the level of infrared interference in your working environment. If the level of interference is causing problems, you will have to locate and turn off the source of the interference or use PoinTech in a different location.

* Solid Green
The PoinTech cable is connected properly and the PoinTech application or ActiveMouse software is communicating with PoinTech. You are ready to work.


Return