Q7 What if PoinTech is attached, but does not record my drawing?
Answer

PoinTech can be properly connected to your PC, even though your whiteboard drawing is not being recorded on your PC display. First, verify that the PoinTech serial cable is properly connected, and the green LED light on PoinTech is lit. If PoinTech is connected properly, the problem is most likely one of the following:
* You have multiple frame session files open and you did not attach PoinTech to the current PoinTech session. Make sure small blue triangle image appears in the upper left corner of the virtual whiteboard on your PC display. If it does not, select Activate PoinTech from the PoinTech application Settings menu.

* There is no open session file. If the display area of the PoinTech application is gray, and there is no outline of a whiteboard, select New from the File menu to open a new session file. By default, the PoinTech application automatically attaches PoinTech to a new session.

Note - Press the Maximize Board button on PoinTech to automatically display the current session file to which PoinTech is attached on your PC.

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